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Help Center

18 . Shopping Agent orders have been paid for, why do I have to pay for outstanding balance?

There might be that part of the orders are needed to pay the outstanding balance after the order is submitted, and this is due to the change of seller’s price, the balance mainly relates to Chinese domestic delivery fee You would need to verify and pay for it in accordance with the instructions page.

Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.

Company Name：COMAND SHOP LTD Registration number: 15039438

Registered Address：MONOMARK HOUSE 27 OLD GLOUCESTER STREET, LONDON, ENGLAND WC1N 3AX

(this is not a returning address)

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